Estate Campus Services Campus Security
Security on JCU Campuses - Bebegu Yumba and Nguma-bada
- Aboriginal and Torres Strait Islander in Marine Science
- Courses
- 91Porn
- Current Students
- Research and Teaching
- Partners and Community
- About JCU
- Reputation and Experience
- Celebrating 50 Years
- Academy
- Anthropological Laboratory for Tropical Audiovisual Research (ALTAR)
- Anton Breinl Research Centre
- Agriculture Technology and Adoption Centre (AgTAC)
- Living on Campus
- How to apply
- Advanced Analytical Centre
- Alumni
- AMHHEC
- Aquaculture Solutions
- AusAsian Mental Health Research Group
- ARCSTA
- Area 61
- Association of Australian University Secretaries
- Lions Marine Research Trust
- Australian Tropical Herbarium
- Australian Quantum & Classical Transport Physics Group
- Boating and Diving
- JCU-CSIRO Partnership
- Employability Edge
- Clinical Psychedelic Research Lab
- Centre for Tropical Biosecurity
- Career Ready Plan
- Careers at JCU
- Careers and Employability
- Chancellery
- Centre for Tropical Bioinformatics and Molecular Biology
- CITBA
- CMT
- CASE
- College of Business, Law and Governance
- College of Healthcare Sciences
- College of Medicine and Dentistry
- College of Science and Engineering
- CPHMVS
- Centre for Disaster Solutions
- CSTFA
- Cyber Security Hub
- Cyclone Testing Station
- The Centre for Disaster Studies
- Daintree Rainforest Observatory
- Defence
- Discover Nature at JCU
- Research Division
- Services and Resources Division
- Education Division
- Elite Athletes
- eResearch
- Environmental Research Complex [ERC]
- Estate
- Fletcherview
- Foundation for Australian Literary Studies
- Gender Equity Action and Research
- General Practice and Rural Medicine
- JCU Orientation
- Give to JCU
- Governance
- Art of Academic Writing
- Art of Academic Editing
- Graduate Research School
- Graduation
- Indigenous Education and Research Centre
- Indigenous Engagement
- Indigenous Legal Needs Project
- Inherent Requirements
- IsoTropics Geochemistry Lab
- IT Services
- International Students
- Research and Innovation Services
- JCU Eduquarium
- JCU Heroes Programs
- JCU Webinars
- JCU Events
- JCU Global Experience
- JCU Ideas Lab
- JCU Job Ready
- JCU Motorsports
- JCU Prizes
- JCU Sport
- JCU Turtle Health Research
- Language and Culture Research Centre
- CEE
- LearnJCU
- Library
- Mabo Decision: 30 years on
- MARF
- Marine Geophysics Laboratory
- New students
- Off-Campus Students
- Office of the Vice Chancellor and President
- Virtual Open Day
- Orpheus
- Open Day
- Outstanding Alumni
- Parents and Partners
- Pathways to university
- Pharmacy Full Scope
- Planning for your future
- Placements
- Policy
- PAHL
- Publications
- Professional Experience Placement
- Queensland Research Centre for Peripheral Vascular Disease
- Rapid Assessment Unit
- RDIM
- Researcher Development Portal
- Roderick Centre for Australian Literature and Creative Writing
- Safety and Wellbeing
- Scholarships
- Contextual Science for Tropical Coastal Ecosystems
- Staff
- State of the Tropics
- Strategic Procurement
- Student Equity and Wellbeing
- Student profiles
- SWIRLnet
- TARL
- TESS
- TREAD
- TropEco for Staff and Students
- TQ Maths Hub
- TUDLab
- Unicare Centre and Unicampus Kids
- UAV
- VAVS Home
- Work Health and Safety
- WHOCC for Vector-borne & NTDs
- Media
- Copyright and Terms of Use
- Australian Institute of Tropical Health & Medicine
- Pay review
JCU Security contributes to the provision of a safe and secure environment for all staff, students and visitors, to ensure the security of buildings and property belonging to the University and to provide an emergency response to any notified emergency situation.
JCU Bebegu Yumba Campus, Townsville
Emergencies only
From an external or mobile phone – dial 1800 675 559
From an internal phone – dial 15555
General Enquiries
From an external or a mobile phone – dial (07) 4781 6000
From an internal phone – dial 16000
Email address is securitycontrol@jcu.edu.au
JCU Nguma-bada Campus, Cairns
Emergencies only
From an external or mobile phone – dial 1800 675 559
From an internal phone - dial 15555
General Enquiries
From an external or mobile phone - dial (07) 4232 1293
From an internal phone – dial 21293
Email address is cairnssecurity@jcu.edu.au (internal use only)
Keys, including ordering and issuing new keys, are handled through the Estate Office. If you require keys to an office, complete a workspace allocation request allocating yourself to the office you require keys.
Lost and old keys
Report lost, found and old or obsolete keys to the Estate Directorate through MEX. Provide them with details of lost and found keys.
Forgot your keys and need access to the building?
Contact JCU Security on (07) 4781 6000
Building swipe card access is handled through the Estate Directorate. If you require swipe card access to a meeting room, complete a outlining which room you would like access to.
Lost and old swipe cards
Report lost and found swipe cards to the Student Services Customer Service Desk.
To obtain a new swipe card, fill out the ID Card Request Form.
Forgot your Staff Card and need access to a Room?
Contact JCU Security on (07) 4781 6000
Security escorts are available for students and staff. JCU Security provides escorts after-hours from buildings to car parks or on-campus accommodation buildings. It should be noted that there is no officer dedicated to this service and so the response time will be variable depending on the duties and location of the Security Officers at the time of the request.
In accordance with prevailing social distancing requirement, the Security Officer may only be able to escort on foot for the health and welfare of all concerned.
Contact JCU Security on (07) 4781 6000