Mildred Jackson smiles into the camera.
Mildred
Jackson
Associate Director
Financial Aid
Expertise
Mildred Jackson oversees all administrative functions of the Financial Aid Office by supervising, providing ongoing professional development opportunities and evaluating all full-time and part-time employees. She monitors college work-study expenditures, students’ satisfactory academic progress, federal and state grant expenditures, etc. Ms. Jackson contributes to student satisfaction through delivery of quality customer service in all aspects of the administration of financial aid and student employment services. She manages and supervises all financial aid processes for awarding student loans, grants and scholarship packages. She also facilitates oversight of Minimum Standards of Academic Progress appeal review process.
Education

Masters Degree, Lincoln University
Bachelors Degree, University of Pittsburgh

Background

Federal, State and Institutional financial aid eligibility, regulations, policies and procedures

Need analysis, verification and packaging philosophies

Minimum Standards of Academic Progress

Default Aversion Strategies

Customer Relations and Interpersonal Communications

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 AM-4:30 PM; Tuesday, Wednesday, Thursday 8:30 AM-6:00 PM. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00AM-12:00PM

Contact Financial Aid

STAFF RESOURCE ROSTER 

Assignment

Name

(773) 442-

Executive Director Maureen ‘mo’ Amos 5010
Director of Scholarships Dr. Michelle Morrow 4606
FINAID Manager - ISAC Programs Haydee Hernandez 5021
FINAID Manager – Program Assistant Raja Chinthala 5032
FINAID Manager – Loan Officer Ollie Thomas 5042
FINAID Coordinator â€“ A, B, C Bao Tang
b-tang@neiu.edu
5027
FINAID Advisor – D, E, F, G Felix Toledo
f-toledo@neiu.edu
5031
FINAID Coordinator â€“ H, I, J Renee Zygmunt
r-zygmunt@neiu.edu
5019
FINAID Advisor â€“ K, L, M Michael Marichal
m-marichal@neiu.edu
5028
FINAID Advisor – N, O, P Giancarlo Peregrina
g-peregrina@neiu.edu
5005
FINAID Advisor – Q, R, S Yvonne Preston
y-preston@neiu.edu
5022
FINAID Advisor - T, U, V Jessica Kim
y-kim2@neiu.edu 
5039
FINAID Advisor –W, X, Y, Z Lorene Foggs
l-foggs@neiu.edu
5033
El Centro FINAID Coordinator Daniel Cortez
d-cortez1@neiu.edu 
4091
FINAID Customer Service Representative Christian Breecher 4699
FINAID Telephone Center Supervisor Aidan Martin 5026
Document Imaging Technician Heather Carper 5006
Student Employment Coordinator Maria Lebron Figueroa 4697
Job Location and Development Johannes Geronimo 4683
Office Support Specialist (Student Employment) Asia Momin 4692
Office Support Specialist (Financial Aid) Thelma Blair 5009

All advisors are required to respond to flags raised via the NEIUStar (Starfish) Retention Tool accessible in NEIUport. with a financial aid advisor.

(773) 442-5016
(773)442-5040
Maureen Amos smiles into the camera.
Maureen
Amos
Executive Director
Financial Aid
Expertise
Maureen Amos works toward an exception-free Financial Aid audits and program reviews by keeping abreast of and implementing all federal and state laws and regulations that pertain to the programs administered by the Financial Aid Office. She ensures that students are informed about their eligibility for financial aid by developing and directing a system for collecting and evaluating applications, and for the timely and effective awarding of all types of financial aid. She utilizes and maintains the current Financial Aid module in the College’s student information system. Ms. Amos ensures that the system is used effectively and that processes and product enhancements are developed which are technologically up-to-date and user/student friendly. She develops and directs financial aid strategies within the framework of federal and state regulations that are consistent with the enrollment management objectives of the College and by administering financial aid, scholarships and student employment programs that support student recruitment and retention
Education

Masters Degree, DePaul University School for New Learning
Bachelors Degree of Science, DePaul University College of Commerce

Background

Knowledge of federal, state, and institutional financial aid programs

Ability to deal effectively with a diverse student body

Ability to commit to a team-building approach

Experience with writing policies and procedures manual

Experience in training personnel on financial aid process

Ability to utilize Banner to create population selections, run reports, create processes

Ability to utilize Banner and other system tools to retrieve data for reports

Serving leadership roles for national, regional and state professional associations

Member, College Board Service Assembly

Serving with Internal Revenue Service Taxpayer Advocacy Panel

Volunteer with Women’s Sports Foundation and Girls in the Game

Adjunct Faculty, Triton Community College

United States
5500 North St. Louis Avenue
Chicago, IL 60625-4699
United States

Office Hours
The office is regularly open Monday and Friday: 8:30 a.m. - 4:30 p.m.; Tuesday, Wednesday, Thursday 8:30 a.m. - 6:00 p.m. We are also open the first two Saturdays of the Fall and Spring Semesters: 9:00 a.m. - 12:00 p.m.

Financing Your Education: There Is a Way

We believe that money should not be a barrier to your pursuit of an excellent college education. There are many student financial aid resources out there, and we're here to help you take advantage of them. Eighty-five percent of our students receive some form of financial assistance. Our Financial Aid Office is here to help you create a financial plan that works for you.

Getting Started on a Financial Plan

The first step is to fill out the Free Application for . Even if you're still deciding where you want to study, we urge you to go ahead and fill out the Free Application for Federal Student Aid form including the school ID number for Northeastern, 001693. The deadlines for scholarships are often earlier than deadlines for admission, so it's good to start the application process early. Read more about . 

Four Types of Aid

Northeastern offers four basic types of financial aid you can seek to help fund your education. With the help of the Financial Aid Office, you can find many options within each category. Eligibility and conditions differ depending on the type of aid.

  • Need-based grants and scholarships. Free money; you do not need to pay it back. Based on your FAFSA results.
  • Merit-based grants and scholarships. Free money; you do not need to pay it back. Based on grades, tests and other criteria.
  • Student employment. Compensation for work, while enrolled, that you can use to help pay for your education. Sources include the Federal Work-Study Program and local opportunities.
  • Loans. Not free money; loans will need to be paid back, with interest. Federal need-based student loans with relatively good terms are available.

 


Many Sources, Many Recipients

The different types of student financial aid can come from various sources – federal and state government as well as institutional and private sources. You can review comprehensive lists of available scholarships, with eligibility criteria, deadlines, and helpful tips for applying.

If you are a veteran there are resources for veterans. Are you planning to become a teacher? There are resources for education majors. We can help you find the sources that meet your unique situation.


Further Help

The Financial Aid Office offers ongoing workshops on financial aid and provides support for you to do your own research on grants and scholarships. We can also answer questions by phone at (773) 442-5016 and by email at financial-aid@neiu.edu.