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The Graduate Certificate in Workplace Learning and Performance at NEIU provides preparation for careers in business, industry, nonprofit, education, government and the military. Students learn to make important impacts to organizational success through the process of developing employee expertise and creating a productive, diverse and inclusive work environment.

This master’s program prepares current and aspiring human resource professionals for this role while fostering leadership potential. Learn to:

• Assess the nature of performance problems;
• Apply needs and task/content analysis techniques;
• Assess the relevant characteristics of learners/trainees;
• Design training, education and instructional programs for adult learners/trainees;
• Determine the effectiveness of training/education/instructional programs;
• Work effectively across an organization in order to plan, develop and implement performance improvement             

The above skills are in alignment with the Association for Talent Development (ATD) Talent Development Model as to what knowledge, skills and competencies are required to succeed in this industry.